COMPANY PROFILE / #741
Gorgias
Developer of a multi-channel helpdesk platform designed for e-commerce businesses to manage all customer support in one place. The company's platform combines machine learning and integrations with the tools to automatically suggest and solve support requests as well as create templates and shortcuts to auto-expand small snippets of text into a polite support answer, enabling customer support agents to have access to an AI-powered help desk that makes them efficient at answering customer's problems.Privately Held (backing)
已融资300
最新估值—
员工数—
成立年份Mixpanel, Apptentive, Lookback, Canny (Delaware), Heap, Hootsuite, Usabilla, Scuba, Medallia, Whatfix, Appuri, OvationCXM, UserIQ, Sparkcentral, ActiveCampaign, Groove (Business/Productivity Software), Clarabridge, Adobe Marketo Engage, Aptrinsic, Twilio Segment, Nosto, Clicktale, Folloze, Soffront, WalkMe (Business/Productivity Software), Pendo, Brand Embassy, Fin (Business/Productivity Software), SurveySparrow, Drift.com, Help Scout, UserTesting, Planhat, Natero, ChurnZero, ComAround, Guru (Philadelphia), Helpshift, Appcues, Bluenose (Media and Information Services (B2B)), DigitalGenius, EngageBay, Sendible, Monetate, AskNicely, RapidMiner, Conversocial, Khoros, UserVoice, KloudFuse, SharpSpring, Mobify, Forethought, Eyelevel.ai, Kustomer, Movidesk, ContactEngine, Qualtrics, PredicSis, Idiomatic, Pipedrive, Mention Solutions, Promoter.io, SAS, Wise.io, Conversica, Totango, ClientSuccess, Infer ( Business/Productivity Software), Sentenai, SalesLoft, Salesfusion, Zendesk, Wootric, Clinc (Business/Productivity Software), Mailchimp, Pardot, Movable Ink, Act-on, DataRobot, Reprise, CustomerSuccessBox, BigPanda, QuestionPro, Luciq, Lumavate, HappyFox, Directly, Interactions, Spredfast, Bornevia, Kore.ai, Velaro, Mowingo, MuleSoft, Kayako, Exceed.AI, Klick2Contact EU, Datascience.com, ChartMogul, BraveNew, Pypestream, RichRelevance, Rant & Rave, GladMinds Solutions, Udesk, Nara Logics, SnapEngage, LiveAgent, Tidio, Teradata, eDesk, Amplitude, SnapLogic, Keap (Business/Productivity Software), Reamaze, Comm100, Amelia, Helpjuice, Juggernaut (Software Development Applications), Urchin Software, Salesforce, LiveWorld, Gladly, Teamwork, InMoment, TeamSupport, Dixa (Communication Software), Numero (Application Software), Vendasta, Convergehub, Bright Pattern, Productboard, Amity (Business/Productivity Software), BigML, Vivocha, LiveOps, HubSpot, Medallia Strikedeck, Trymata, Lattice Engines, Firebase, Gainsight, Sprout Social, Datoin, Boomi, Nuance Communications, Bloomfire, Desk.com, SugarAI (Business/Productivity Software), Sigmoid, OppSience, Google UK
公司概况
- Companies
- Gorgias
- Description
- —
- Website
- San Francisco, CA
- HQ Location
- Developer of a multi-channel helpdesk platform designed for e-commerce businesses to manage all customer support in one place. The company's platform combines machine learning and integrations with the tools to automatically suggest and solve support requests as well as create templates and shortcuts to auto-expand small snippets of text into a polite support answer, enabling customer support agents to have access to an AI-powered help desk that makes them efficient at answering customer's problems.
- Year Founded
- Mixpanel, Apptentive, Lookback, Canny (Delaware), Heap, Hootsuite, Usabilla, Scuba, Medallia, Whatfix, Appuri, OvationCXM, UserIQ, Sparkcentral, ActiveCampaign, Groove (Business/Productivity Software), Clarabridge, Adobe Marketo Engage, Aptrinsic, Twilio Segment, Nosto, Clicktale, Folloze, Soffront, WalkMe (Business/Productivity Software), Pendo, Brand Embassy, Fin (Business/Productivity Software), SurveySparrow, Drift.com, Help Scout, UserTesting, Planhat, Natero, ChurnZero, ComAround, Guru (Philadelphia), Helpshift, Appcues, Bluenose (Media and Information Services (B2B)), DigitalGenius, EngageBay, Sendible, Monetate, AskNicely, RapidMiner, Conversocial, Khoros, UserVoice, KloudFuse, SharpSpring, Mobify, Forethought, Eyelevel.ai, Kustomer, Movidesk, ContactEngine, Qualtrics, PredicSis, Idiomatic, Pipedrive, Mention Solutions, Promoter.io, SAS, Wise.io, Conversica, Totango, ClientSuccess, Infer ( Business/Productivity Software), Sentenai, SalesLoft, Salesfusion, Zendesk, Wootric, Clinc (Business/Productivity Software), Mailchimp, Pardot, Movable Ink, Act-on, DataRobot, Reprise, CustomerSuccessBox, BigPanda, QuestionPro, Luciq, Lumavate, HappyFox, Directly, Interactions, Spredfast, Bornevia, Kore.ai, Velaro, Mowingo, MuleSoft, Kayako, Exceed.AI, Klick2Contact EU, Datascience.com, ChartMogul, BraveNew, Pypestream, RichRelevance, Rant & Rave, GladMinds Solutions, Udesk, Nara Logics, SnapEngage, LiveAgent, Tidio, Teradata, eDesk, Amplitude, SnapLogic, Keap (Business/Productivity Software), Reamaze, Comm100, Amelia, Helpjuice, Juggernaut (Software Development Applications), Urchin Software, Salesforce, LiveWorld, Gladly, Teamwork, InMoment, TeamSupport, Dixa (Communication Software), Numero (Application Software), Vendasta, Convergehub, Bright Pattern, Productboard, Amity (Business/Productivity Software), BigML, Vivocha, LiveOps, HubSpot, Medallia Strikedeck, Trymata, Lattice Engines, Firebase, Gainsight, Sprout Social, Datoin, Boomi, Nuance Communications, Bloomfire, Desk.com, SugarAI (Business/Productivity Software), Sigmoid, OppSience, Google UK
- Keywords
- 2025: 300, 2024: 390, 2023: 337, 2022: 245, 2021: 185, 2020: 110, 2019: 63 E, 2018: 15
- Competitors
- 72.60
- Ownership Status
- —
- Company Financing Status
- Privately Held (backing)
融资与估值
- Total Raised
- 300
- First Financing Date
- —
- First Financing Size
- 95
- First Financing Valuation
- alex@gorgias.io
- Last Financing Date
- 0.56%
- Last Financing Deal Type
- 10-May-2024
- Last Financing Size
- Later Stage VC
- Last Financing Valuation
- —
- Last Financing Status
- 548.52
- Last Known Valuation
- —
- Last Known Valuation Date
- Later Stage VC
- Last Known Valuation Deal Type
- —
- Valuation Estimate
- 10-May-2024
- Valuation Estimate Growth Rate
- analytics platform, conversation ai, customer relationship management, customer service, helpdesk services, helpdesk support, personalized support, unstructured data analytics
- Active Investors
- Venture Capital-Backed
- # Active Investors
- 18%
- Acquirers
- 355 Capital, Alex Iskold, Alive Ideas, Alven Capital Partners, Amplify Partners, Benjamin Hardy, CRV, Eric Yuan, FJ Labs, Flex Capital, Global Founders Capital, Greycroft, GTMfund, Guillaume Cabane, Horsley Bridge Partners, Julien Quintard, Kima Ventures, Kortschak Investments, Nicolas d'Audiffret, Nicolas Rosset-Lanchet, NUMA (Education and Training Services), Right Side Capital Management, SaaStr, Sapphire Ventures, Shopify, Techstars, Transpose Platform Management, WiL (World Innovation Lab), Worklife Ventures
团队与联系人
- Employees
- —
- Employee Growth %
- 2015
- Employee History
- —
- Primary Contact
- 113.58
- Primary Contact Title
- +1 (617) 406-0372
- Primary Contact Email
- Alexandru Plugaru
- Primary Contact Phone
- —
增长与经营
- Revenue
- 19.80%
- Revenue Growth %
- 20.52%
- Growth Rate
- —
- Growth Rate % Change
- —
- Growth Rate Percentile
- 6,390
- Size Multiple
- —
- Size Multiple % Change
- 548.52
- Size Multiple Change
- -0.01%
- Size Multiple Percentile
- -0.01x
- Majestic Referring Domains
- 123.66x
- SimilarWeb Unique Visitors
- —
- SimilarWeb Unique Visitors Change
- 27-May-2015
- SimilarWeb Growth Rate
- —
- SimilarWeb Growth Rate Percentile
- 35,168
- Success Probability Over Time – 1 Year
- 48%
- Success Probability Over Time – 3 Year
- 62%
- Success Probability Over Time – 5 Year
- Co-Founder & Chief Technology Officer
记录来源：public.companies · 原始序号 #741 · 所有字段均按数据库原值展示。