COMPANY PROFILE / #905
Gladly
Developer of a cloud-based communication platform designed to help businesses to deliver improved customer service. The company's platform gives agents a single view of the customers across all conversations, no matter what communication channel and provides companies with real-time insight into their contact center, enabling big enterprise customers to reimagine and reinvent how customer service can be delivered.Privately Held (backing)
已融资195
最新估值—
员工数—
成立年份Olark, Serenova, Bright Pattern, Aircall, Fuze (Communication Software), Arkadin Cloud Communications, Vocalcom, Five9, Talkdesk, Tenfold (Business/Productivity Software), Fin (Business/Productivity Software), Natterbox, Adeptia, Conversocial, Bold360, Avaya, Salesforce, NewVoiceMedia, ProProfs Chat, Klick2Contact EU, Hipmob, Khoros, Zoom Communications, Kayako, Velaro, Zendesk, LiveVox, Akita (Business/Productivity Software), Kustomer, Text, HappyFox, CloudCall, Apptentive, Vendasta, Jitterbit, Brand Embassy, RingCentral, Vee24, ActiveCampaign, Medallia Strikedeck, TeamSupport, Conversica, OvationCXM, Cleverbridge, BroadSoft, Movidesk, UserIQ, Marchex, Help Scout, ContactEngine, CallRail, Vonage Holdings, Sparkcentral, Comm100, Helpshift, Drift.com, Nutshell, Localytics, Groove (Business/Productivity Software), Gorgias, SharpSpring, Udesk, Chorus.ai, Firebase, Mixpanel, Insightly, Ortto, ChurnZero, Kingfield, Qualtrics, Gong, Act-on, Pendo, ClientSuccess, Natero, DialogTech, Optimizely, Cleo Communications, Nimble (Media and Information Services), SugarAI (Business/Productivity Software), inContact, Mailchimp, Tableau Software, Infor Global Solutions, Hootsuite, Freshworks, Sendible, ExecVision, Appuri, Yesware, Planhat, Whatfix, PlumChoice, Genesys, Salesboom, Outreach, Totango, West Technology Group, Agile CRM, Celigo, Salesfusion, ClearSlide, SalesLoft, Sisense, Odoo, Invoca, Pipedrive, Nexway, ConversionPoint Technologies, Groove Labs, UserVoice, Pardot, Qlik Technologies, CustomerSuccessBox, Conquer.io, Koncert (Business/Productivity Software), BenchmarkONE, Parature, VanillaSoft, LiveAgent, Lumavate, Teradata, KloudFuse, Demand Solutions Group, EngageBay, Sellsy, PTC Software, Tray (Business/Productivity Software), Slack, Happily (Media and Information Services)
公司概况
- Companies
- Gladly
- Description
- —
- Website
- Millbrae, CA
- HQ Location
- Developer of a cloud-based communication platform designed to help businesses to deliver improved customer service. The company's platform gives agents a single view of the customers across all conversations, no matter what communication channel and provides companies with real-time insight into their contact center, enabling big enterprise customers to reimagine and reinvent how customer service can be delivered.
- Year Founded
- Olark, Serenova, Bright Pattern, Aircall, Fuze (Communication Software), Arkadin Cloud Communications, Vocalcom, Five9, Talkdesk, Tenfold (Business/Productivity Software), Fin (Business/Productivity Software), Natterbox, Adeptia, Conversocial, Bold360, Avaya, Salesforce, NewVoiceMedia, ProProfs Chat, Klick2Contact EU, Hipmob, Khoros, Zoom Communications, Kayako, Velaro, Zendesk, LiveVox, Akita (Business/Productivity Software), Kustomer, Text, HappyFox, CloudCall, Apptentive, Vendasta, Jitterbit, Brand Embassy, RingCentral, Vee24, ActiveCampaign, Medallia Strikedeck, TeamSupport, Conversica, OvationCXM, Cleverbridge, BroadSoft, Movidesk, UserIQ, Marchex, Help Scout, ContactEngine, CallRail, Vonage Holdings, Sparkcentral, Comm100, Helpshift, Drift.com, Nutshell, Localytics, Groove (Business/Productivity Software), Gorgias, SharpSpring, Udesk, Chorus.ai, Firebase, Mixpanel, Insightly, Ortto, ChurnZero, Kingfield, Qualtrics, Gong, Act-on, Pendo, ClientSuccess, Natero, DialogTech, Optimizely, Cleo Communications, Nimble (Media and Information Services), SugarAI (Business/Productivity Software), inContact, Mailchimp, Tableau Software, Infor Global Solutions, Hootsuite, Freshworks, Sendible, ExecVision, Appuri, Yesware, Planhat, Whatfix, PlumChoice, Genesys, Salesboom, Outreach, Totango, West Technology Group, Agile CRM, Celigo, Salesfusion, ClearSlide, SalesLoft, Sisense, Odoo, Invoca, Pipedrive, Nexway, ConversionPoint Technologies, Groove Labs, UserVoice, Pardot, Qlik Technologies, CustomerSuccessBox, Conquer.io, Koncert (Business/Productivity Software), BenchmarkONE, Parature, VanillaSoft, LiveAgent, Lumavate, Teradata, KloudFuse, Demand Solutions Group, EngageBay, Sellsy, PTC Software, Tray (Business/Productivity Software), Slack, Happily (Media and Information Services)
- Keywords
- 2024: 195, 2023: 187, 2022: 161, 2021: 142, 2020: 119 E, 2019: 96 E, 2018: 73 E, 2017: 50, 2016: 23, 2015: 11
- Competitors
- 47.70
- Ownership Status
- —
- Company Financing Status
- Privately Held (backing)
融资与估值
- Total Raised
- 195
- First Financing Date
- 27.00
- First Financing Size
- —
- First Financing Valuation
- todd@gladly.com
- Last Financing Date
- —
- Last Financing Deal Type
- —
- Last Financing Size
- Debt - General
- Last Financing Valuation
- —
- Last Financing Status
- —
- Last Known Valuation
- —
- Last Known Valuation Date
- Later Stage VC
- Last Known Valuation Deal Type
- 12.00
- Valuation Estimate
- 26-Sep-2024
- Valuation Estimate Growth Rate
- communication channel platform, communication technology, customer relationship management, customer service, social connection, unified communications channel
- Active Investors
- Venture Capital-Backed
- # Active Investors
- 19%
- Acquirers
- Album VC, AVP, DCVC, Future Funders Giving Circle, Glynn Capital, Greylock, Human Capital Development, NewView Capital, Notable Capital, Plug and Play, Point Nine Capital, Riverwood Capital, SKY VC, Western Technology Investment
团队与联系人
- Employees
- —
- Employee Growth %
- 2014
- Employee History
- —
- Primary Contact
- 267.86
- Primary Contact Title
- —
- Primary Contact Email
- Todd Rakow
- Primary Contact Phone
- —
增长与经营
- Revenue
- 56.39%
- Revenue Growth %
- 20.20%
- Growth Rate
- —
- Growth Rate % Change
- —
- Growth Rate Percentile
- —
- Size Multiple
- —
- Size Multiple % Change
- 416.65
- Size Multiple Change
- —
- Size Multiple Percentile
- —
- Majestic Referring Domains
- —
- SimilarWeb Unique Visitors
- —
- SimilarWeb Unique Visitors Change
- 09-Jan-2015
- SimilarWeb Growth Rate
- —
- SimilarWeb Growth Rate Percentile
- —
- Success Probability Over Time – 1 Year
- 51%
- Success Probability Over Time – 3 Year
- 68%
- Success Probability Over Time – 5 Year
- Chief Financial Officer
记录来源：public.companies · 原始序号 #905 · 所有字段均按数据库原值展示。